| Message | What sucks is that I like(d) Coz.  As much as you talk with people you start to feel like you "know" them.  You take their word and never doubt them, only to find out after the fact all the backstabbing that they've done.  They build their business on "taking care of the customer".  Only to find out they are fucking you.  And once they are found out, all they offer is an "I'm sorry, if you have the fake ones send them back. I'll send you the real ones."  What a crock of shit.  The way I read it is:   I'm sorry I got caught.  I don't care that you spent extra time and money trying to fix something that I purposely did to you.  To make this "right" I'm going to ask that you tear your car back down, again  and ship them to me.  I know your car will be down for who knows how long, but then again, I obviously don't care.  So when you prove to me that I screwed you, I'll gladly send you what you paid me for in the first place.  Thanks for trusting me.   Coz. 
 
  
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